Privacy Policy

Introduction: This Privacy Policy explains how Your Mutual Friend ("we", "us", "our" or "Your Mutual Friend") collects, uses, and shares personal data when you ("you", "client" or "user") use our website (https://www.yourmutualfriend.com) and services. By accessing or using our website and services you are agreeing to the collection and use of your personal data as outlined in this Privacy Policy. We are not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly identifiable as such. At Your Mutual Friend, we take the privacy of our clients and potential partners very seriously. We understand that our clients entrust us with sensitive personal information, and we are committed to protecting that information under the requirements of the General Data Protection Regulation ("the GDPR").

Collection of Personal Data: We collect personal data from you when you register for and use our service. This data may include your name, contact information (including email address and phone number), age, gender, location, occupation, education and other information that you provide to us. We may also collect data about your preferences and interests, as well as any additional information that you choose to share with us.

Use of Personal Data: We use your personal data to provide and improve our service, to communicate with you, and to protect the security and integrity of our service. We may use your personal data to match you with potential partners, and to personalize your experience on our service. We may also use your personal data for research and analytics purposes, and to understand and analyze trends and user behaviour.

Sharing of Personal Data: We may share your personal data with matches and potential matches when providing you with our matchmaking service. We may share your personal data with third parties for the purposes of providing and improving our service, and as required by law. For example, we may share your personal data with other matchmaking agencies we liaise with, solely for the purposes of matchmaking. We will not sell or rent your personal data to third parties for their own marketing purposes without your consent. We may use non-identifying biographical data for marketing purposes. For example, we may feature user's age, city, interest and occupation publicly. We will never publicly share any identifying information such as full name or photographs for such activities without your consent. We may share your personal data with service providers who assist us in operating our service, such as hosting providers, bulk email providers and payment processors. These service providers are required to maintain the confidentiality of your personal data and are not permitted to use your personal data for any purpose other than to provide the services on our behalf. We are not responsible for the actions of service providers, social networks, or other third parties, nor are we responsible for any additional information you provide directly to any third parties. We encourage you to become familiar with their privacy practices before disclosing information directly to any such parties. Nothing herein restricts the sharing of aggregated or anonymized information with third parties without your consent.

Security of Personal Data: We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, we cannot guarantee the security of your personal data, and you understand that you use our service at your own risk. You acknowledge and agree that no software or website or method of electronic transmission or storage can be entirely secure or free of risk of security breaches or attacks by third parties, and that we make no warranty or representation that our services will be secure or free from data breaches or cyber attacks. If a data breach occurs, we will promptly notify affected clients and potential partners, and will take appropriate steps to prevent further unauthorized access.

Place of processing of Personal Data: Your personal data is processed at our operating offices within the European Economic Area ("the EEA") (the EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein) and in any other places where the parties involved in the processing are located. We may sometimes use third-party data processors that are located outside of the EEA. Depending on your location, data transfers may involve transferring your personal data outside of your country of residence. Where we transfer any personal data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under the GDPR.

Access to and Correction of Personal Data: You have the right to access and correct your personal data that we hold. You may exercise this right by contacting us using the contact information provided below. You also have the right to object to the processing of your personal data, or to request that we restrict the processing of your personal data in certain circumstances. You may also have the right to request the deletion of your personal data, subject to certain exceptions, such as to comply with laws, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms of Service, and take other actions otherwise permitted by law.

Data Retention: We will retain your personal data for as long as necessary to provide you with our service, or as required by law. We may retain certain personal data for longer periods of time for research or analytics purposes, or to comply with legal obligations.

Web Browsing: By simply visiting our website you do not disclose, nor do we collect, personal data on you. All that we may know about your visit may be limited to technical data such as the IP address of the server you used to access this website, the previous website address from which you reached us, the type of the web browser you used and website traffic data (the amount of data sent and received by visitors to a website). The technical data may be used for administrative and statistical purposes and to help us improve our website and services. This technical data does not provide us with the personal data of visitors to our website.

Cookies and Tracking Technologies: We may use cookies ("cookies" are text files with small amount of data, which may include an anonymous unique identifier and which are sent to your browser from a website and stored on your device) and other tracking technologies to collect and store data about your use of our service. This data may include your IP address, device type, browser type, date/timestamp of your visit and information about your browsing and search history. We use this data to personalize your experience on our service, to understand and analyze trends and user behaviour, and to improve our service. You can configure your browser settings to block or delete cookies, but this may affect the functionality of our service.

Disclosure - Third-party Cookies: We may use third-party services such as Google Analytics to help analyze how users use our website. These services use cookies to collect information such as how often users visit our website, what pages they visit, and what other websites they used prior to coming to our website. We use the information we get from these service providers to improve our website and services. They generally collect only the IP address assigned to you on the date you visit our website, rather than your name or other personally identifying information. We do not combine this information with your personal information. The information collected by these services may be transferred and processed outside of your country of residence, including outside of the EEA or the USA. The service provider's ability to use and share information it collects is restricted by its applicable terms and privacy policy.

Business: If Your Mutual Friend is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

Children's Privacy: Our service is not intended for children under the age of 18. We do not knowingly collect personal data from children under the age of 18. If we become aware that we have collected personal data from a child under the age of 18, we will delete such data from our systems.

Changes to This Privacy Policy: We reserve the right to change this Privacy Policy at any time, in our sole discretion and without notice. It is your responsibility to review this Privacy Policy periodically for any changes. We will post any changes to this Privacy Policy on this page, and we encourage you to check back regularly to stay informed about our data collection, use, and sharing practices. Your continued use of our services following the posting of the updated Privacy Policy constitutes your acceptance of the changes and modifications.

Revision Date: This Privacy Policy was last revised on February 20, 2023.

Contact Us: If you have any questions or concerns about our Privacy Policy, please contact us by email at info@yourmutualfriend.com or via our contact form.